Many of us seem to have a love/hate relationship with email. You would think that after 40 years of sending electronic mail (yes, email was invented in 1971!) we would be experts at it, but that’s simply not the case. Most of us don’t give any more thought into the emails we send than the phone conversations we have – and why should you? Well, that may be part of the reason why your emails suck.
While email has been around for many years, the mechanics of sending email really haven’t evolved Charter mail login . We compose and send one message to any number of recipients in the To, Cc or Bcc field and assume that our poor grammar, weak humor and first-grade sentence structure are ignored and our message understood. It’s a wonder anything ever gets accomplished this way.
The following concepts may help you understand why your email may not be as effective as it could be. If you’re cognizant of them while crafting your mission-critical emails, you’ll have a much better chance of getting things done the first time around.
There’s a Dilbert cartoon where Tina the tech writer is upset with Dilbert for sending a “rather brusque” email and would like an apology. Dilbert responds that he’s sorry she doesn’t understand what brevity looks like and the ensuing discussion goes downhill from there.
It’s a wonderful illustration of the complexity of human behavior at work and how each of us might interpret both the function and tone of an email differently. One of the most important things you can remember when sitting down to type your email is that people interpret emails based on their current state of mind and not necessarily in the tone intended by the sender.